Frequently Asked Questions
Where can I get samples?
Parterre luxury vinyl samples can be ordered: From our website By contacting your Parterre Sales Representatives: Find Your Rep By contacting our Customer Service Team at 888.338.1029
Read MoreWhat can I use to clean and maintain my hardwood floor?
Always use the manufacturer’s recommended cleaning solution, and avoid using water and any high-heat cleaning tools or supplies.
Read MoreCan damaged hardwood flooring be repaired?
Yes. In fact, there are multiple repair options for hardwood flooring, and the type you choose will depend on the level of the damage. Common hardwood repair options include color-blended filler, manufacturer’s touch-up kits, and board replacement.
Read MoreCan hardwood be installed over vinyl or concrete subfloors?
Yes, hardwood flooring can be installed over existing vinyl tile or sheet as long as it does not exceed one layer, is in good shape, strongly secured, and over a suitable subfloor. Concrete slab subfloors are suitable for all glue-down… Read more →
Read MoreCan I install hardwood floors in any room?
Hardwood flooring can be installed in nearly every room in a commercial setting. However, it is best to avoid installing hardwood flooring in areas that get a lot of water exposure like bathrooms or laundry facilities. A secondary concern that… Read more →
Read MoreWhat is the difference between solid hardwood and engineered hardwood?
Solid hardwood flooring is made from one single piece of wood and is typically milled to 3/4” thick. Solid hardwood flooring comes in and is installed in single boards and is best suited for areas where it won’t encounter much… Read more →
Read MoreWhat are the main benefits of hardwood flooring?
There are many benefits of using hardwood flooring in your commercial space, but most people choose hardwood because it: Adds a level of sophistication and beauty Is durable and timeless Adds value to your building/project Is a cost-effective solution and… Read more →
Read MoreDoes Parterre serve personal home renovation projects?
Unfortunately at this time, due to logistics concerns, we only handle commercial projects. However, feel free to peruse our gallery or resource center for inspiration or education on LVT.
Read MoreCan LVT be installed in areas susceptible to topical water?
Yes, LVT or rigid core click can be installed in areas susceptible to topical moisture including restaurants, kitchen areas and even bathrooms. In fact, luxury vinyl is naturally water resistant. While vinyl is easily manageable against topical moisture, there are… Read more →
Read MoreAre there jobsite conditions that need to be considered for the installation?
Certainly, yes. Please consult your Parterre Sales Representative or our Installation Guidelines – Luxury Vinyl Tile + Plank (or the Installation Guidelines specific to your product) for complete information.
Read MoreWhat is the best kind of adhesive for my project?
Before choosing an adhesive, it is important to understand the potential moisture exposure of the installation space, the need for flexibility in removing product for future replacements or repairs, or the concern of indentations and traffic lines due to heavy… Read more →
Read MoreWhat if I run out of Parterre adhesive during the installation, are there adhesives other than Parterre adhesives that you recommend?
In general, it is best to use adhesive provided by the flooring manufacturer you purchased flooring or surface products. At Parterre, we take great care in engineering and testing the best adhesives for use with Parterre luxury flooring and surface products. Adhesive… Read more →
Read MoreWhat is the acceptable moisture level for your adhesive?
Parterre Universal Adhesive Moisture testing must be performed utilizing both ASTM F1869 Calcium Chloride Test with moisture levels not to exceed 5 pounds per 24 hours per 1,000 square feet and ASTM F2170 in situ Relative Humidity (RH) Tests with RH… Read more →
Read MoreCan I go over a floor that has been chemically abated?
Yes, with proper preparation. Please consult your Parterre Sales Representative or our Installation Guidelines – Luxury Vinyl Tile + Plank (or the Installation Guidelines specific to your product) for complete information.
Read MoreHow do I prepare a floor that had asbestos tile or adhesive previously installed?
For many years, asbestos was formulated into some resilient floorings and adhesives until federal law banned the use of asbestos in these products. The presence of asbestos in the existing flooring should be investigated whenever a new installation of vinyl flooring… Read more →
Read MoreWhat is LVT?
Luxury vinyl tile, or LVT, is a hard surface flooring material more resilient than other hard surface options available in the commercial flooring industry today. Luxury vinyl is comprised of a resilient vinyl backing, a color or photographic film layer,… Read more →
Read MoreIs Parterre LVT FloorScore® certified?
FloorScore® is a certification program that tests hard surfaces flooring products to ensure they are in compliance with indoor air quality emissions. In addition to being indoor air quality certified, our flooring and surface products and adhesives* are FloorScore® certified.… Read more →
Read MoreWhat types of projects is LVT good for?
Parterre luxury vinyl is ideal for interior, commercial applications on both the floor and wall for the following industries: Corporate or office spaces, as well as common areas and break rooms Retail spaces such as supermarkets, department stores, chain stores,… Read more →
Read MoreWhat luxury vinyl products are available?
There are multiple options available for luxury vinyl flooring, especially when it comes to installation types. The primary ones used for commercial spaces are: Dryback: Also referred to as glue down, this is the most common and frequently used LVT… Read more →
Read MoreCan luxury vinyl be installed on walls or other surfaces?
Yes, a selection of Parterre luxury vinyl products can be installed on wall applications, as well as staircases, bar facades and as backsplashes above counters. This is a great feature of LVT as it has cross-purpose, customizable flexibility for use… Read more →
Read MoreDoes LVT stain?
Luxury vinyl tile and plank is naturally resistant to most common stains. It is recommended to test any product thought to have a potential of staining on a flooring sample prior to the application. Contact your Parterre Sales Representative for… Read more →
Read MoreWhat kind of cleaning products should be used?
While LVT is perhaps the lowest maintenance flooring option, it is not a no-maintenance flooring option. Just make sure not to allow spills to linger. There is no need for high-speed buffing as with vinyl composite tile—luxury vinyl flooring typically… Read more →
Read MoreWhat can I do if I scratch or scuff my floor after the installation?
For small scuffs and scratches, there are many simple fixes. Applying finish or vinyl floor sealer (after washing) will conceal most small to medium scuffs and scratches. Parterre also recommends a spot-repair kit that is available for purchase here. If… Read more →
Read MoreWax or finish?
The benefit of selecting LVT for interior commercial projects is its low maintenance. Parterre LVT and rigid core click products feature a polyurethane coating to naturally help protect it from moisture, stains, scratches, and scuffs. For certain commercial projects, using the… Read more →
Read MoreWhat is the best LVT product for high traffic areas?
Products that are at least 3mm thick and have a 20 mil wear layer are ideal for high traffic areas. Selecting darker colors and more elaborate patterns can also help to disguise any potential dirt or debris from the day-to-day… Read more →
Read MoreWhat wear layer thickness do I need?
The industry standard thickness varies depending on where LVT is being used. For commercial use with heavy traffic, 20 mil is recommended and for light commercial traffic or residential applications, 6-12 mil is recommended.
Read MoreWhat product thickness do I need?
For heavy traffic areas, a thicker floor with a higher wear-layer is recommended, such as our 3mm luxury vinyl tile and plank or 5mm loose lay luxury vinyl. A vinyl floor with a higher overall thickness provides greater durability and… Read more →
Read MoreCan I customize a current flooring design to fit my installation?
Yes. Our manufacturing method allows us to make variations to our products. Choose among different patterns, colors, textures, shapes, thicknesses, and embossings to create an ideal design. Minimum order quantity may apply. For more information, contact us or consult your… Read more →
Read MoreHow is Parterre LVT sustainable?
At Parterre, we are committed to more than just a beautiful surface. Striving to continuously improve the overall performance of commercial environments, we understand the importance of crafting flooring and surface designs that deliver on style, quality and function —… Read more →
Read MoreCan Parterre LVT help my project become eligible for LEED credits?
In short, yes. The Leadership in Energy and Environment Design (LEED) is the most widely used green building rating system, and with Parterre LVT your project may be eligible for LEED credits. Specifically, our flooring products meet the guidelines for… Read more →
Read MoreIs Parterre LVT phthalate-free?
Parterre is committed to providing high performance luxury vinyl flooring and surfaces that are safe and well suited for use in commercial and living environments. To provide durability, flexibility, resilience, and overall strength to the product, plasticizers are used in… Read more →
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